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Install the Crown Sterling App for Mac®

How to get started with Crown Sterling App on your Mac®

Installation Prep

Prior to installation, make sure your computer is updated and running on the most recent operating system. For more information on how to do this, please click here:

Apple Update Info

Installing the Crown Sterling App

  1. Download the app: App Download Link
  2. Go to your downloads folder.
    download folder
  3. Click the file that was just downloaded.
    open app
  4. A window will pop up. Drag the Crown Sterling App icon into the Applications folder located in the window that pops-up.
    Picture1-2
  5. The Crown Sterling app is now installed on your computer!
  6. Open the app, and then you can continue on to register your account.

In order to utilize all the features on the Crown Sterling app, you will need to install Docker®. Continue below to learn how to install Docker® on your device.

Docker® Installation

To use the Mail feature in the Crown Sterling app on your computer you will need to have Docker Desktop downloaded on your device. You can download and install Docker Desktop at the following link:

Download Docker® Desktop

  1. Click the download button on Docker's site that corresponds with your processor chip. It will most likely be an Intel Chip.

    pick one
    *If you need help figuring out which chip you have, click the 'apple icon' in the top left corner of your screen, then click on "About This Mac" and a pop up will show up that tells you what chip you have.*

    chip2
  2. A "Docker.dmg" file will be downloaded. Click on this file.

  3. Drag and drop the Docker® image into the Applications folder in the window that pops up.

  4. Once Docker Desktop has finished installing, launch Docker Desktop if it is not already running. You can do this by:
    1. Clicking Finder on your taskbar at the bottom of your desktop.



    2. Going into your Applications folder.



    3. Double click the Docker® app.



      You can also do this by pressing the command and spacebar keys on your keyboard at the same time, typing "Docker," and then pressing enter on your keyboard.

      Screen Shot 2021-07-08 at 11.43.24 PM
  5. Allow the application to run by clicking Open on the ‘application downloaded from the internet’ message.

    download
  6. You may also be asked to approve privileged access to allow the application to run on your computer. Approve by clicking Ok.
  7. PRO TIP: Go into settings in the top right hand corner:
    Docker setting wheel
    Make sure the box that says “Start Docker when you log in” so the app stays running in the background.
    Docker settings
  8. You can now close out of, or minimize, Docker® and it will run in the background!

  9. If you already have the Crown Sterling app downloaded and open, return to the app and refresh the Mail Tab by clicking control and R. Your screen should flash and the mail tab will load. 

      Want to learn more about the App?

      Check out our Navigating the App page for 'FAQ' and 'How to' articles!