---
title: How To Receive Support
description: Learn how to send us feedback, report bugs, & make feature requests for ORION Messenger
---

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1. [Help](https://help.crownsterling.io/knowledge?hsLang=en)
2. [ORION Messenger](https://help.crownsterling.io/knowledge/orion-messenger?hsLang=en)

# How To Receive Support

## Learn how to send us feedback, report bugs, & make feature requests for ORION

1. Send a direct message to **orionsupport** and provide your feedback directly to us in the chat. See how to create a direct message [here](https://help.crownsterling.io/knowledge/how-to-send-a-direct-message?hsLang=en).
2. **Click** on your account image in the bottom left corner of the app for desktop, or bottom right for mobile.

1. 1. When the menu appears, select **Feedback**. ![](https://help.crownsterling.io/hs-fs/hubfs/image-png-Aug-18-2026-04-43-57-9970-PM.png?width=329&height=353&name=image-png-Aug-18-2026-04-43-57-9970-PM.png)
     2. Complete the form and click **Submit** to send us your feedback.  
        ![](https://help.crownsterling.io/hs-fs/hubfs/image-png-Aug-18-2026-04-42-42-3005-PM.png?width=390&height=496&name=image-png-Aug-18-2026-04-42-42-3005-PM.png)
    3\. Additionally, you can email us at **orionmessenger@crownsterling.io**

 

- [ORION Messenger](https://help.crownsterling.io/knowledge/orion-messenger?hsLang=en#main-content)

    - [The ORION Architect](https://help.crownsterling.io/knowledge/orion-messenger?hsLang=en#the-orion-architect)
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