FAQs

Information on ORION Messenger

What is ORION Messenger?
- ORION Messenger is a quantum-secure messaging platform, empowering users with a protected environment for both one-to-one and large group chats. It is the only platform allowing for large encrypted group chat and social media communications in an open free speech environment where it does not surveil its community or regulate content. The platform is ad-free, bot-free, and will never harvest or sell your data.
How do I join the beta test?
- We are currently sending invites to the beta out in batches to not overload the app. To join the waitlist, please sign up here.

How do I create an account?
- Learn how to create an account by checking out this article.
What are the system requirements?
- ORION currently works on both mobile and desktop devices, utilizing the most current version of your browser of choice. Although we have tested a variety of devices and browsers, if you have issues, please report them to our team at orionmessenger@crownsterling.io.

How do I create a chat with someone?
- Learn how to create a one-to-one or group chat here.
What makes ORION different from other chat apps?
- ORION is quantum-secure.
- ORION encrypts one-to-one and large group chats by default.
- ORION encrypts both chats and media files. For testing purposes we have capped media files to 50 MB.
- There are no bots up or down regulating your content or its distribution.
- We do not harvest or sell your data.
- We don’t actively monitor chats.
Can I use the app on multiple devices?
- Yes, ORION Messenger can be used on desktop, mobile and tablets.
Why can't I find ORION Messenger in the App Store?
- ORION Messenger is a progressive web application (PWA). With that, it is not listed in the App or Google Play Store. It can be accessed through any web browser. If you would like to save it to your desktop or mobile home screen, please go to your account settings. Click here to learn how to install.

What privacy settings are available?
- In-app privacy settings are still being refined. However, we will never harvest your data or sell it to any data brokers. Your data is and always will be yours.
How does ORION Messenger ensure the security of my personal data?
- ORION employs quantum-secure end-to-end encryption across all its platforms. In ORION Messenger we currently use the CRYSTALS-Kyber post-quantum algorithm as well as the traditional encryption algorithm x25519DH for asymmetric cryptography. Additionally, we use AES256 for symmetric cryptography. Our approach ensures that your data remains secure and inaccessible to all but the sender and anticipated recipients. Read more in our Lite Paper.
What makes ORION Messenger's encryption future-proof?
- We focus on implementing encryption that isn't just secure against current threats but is also prepared for future challenges, such as those posed by quantum computing. Unlike traditional encryption solutions, ORION's post-quantum cryptographic practices and algorithms are specifically designed to withstand quantum computer attacks, ensuring long-term data protection.

How can I report a bug, provide feedback, or suggest a feature improvement?
- You can report a bug or provide feedback a couple of ways. The first option is to send the feedback through the feedback mechanism in the app. To access this, please select ‘Account Settings’. Under Account Settings, click ‘Feedback’. The feedback form will pop up.
- You can also send your feedback in a chat with our team by adding orionsupport as a contact. Once orionsupport is a contact, you can create a chat with it and submit your feedback directly. To learn how to add a contact or start a chat, please click here.
- Please be as specific as possible when submitting feedback. This will enable the team to address the bug or feature request to the best of our ability.
Who can I contact for support?
- You can contact orionmessenger@crownsterling.io by email or chat with orionsupport in the app.

What should I expect during the beta phase?
- Although we try our best, at times you will experience bugs and potentially lag. We appreciate any and all feedback about this, as well as feature requests.
Will my data/messages be saved after the beta test ends?
- Ideally, yes. Our goal is to allow everyone to retain their connections, groups and chats throughout and after the beta.
How long will the beta last?
- The beta test is scheduled to continue into Q2 of 2024.

How often will updates be released during the beta phase?
- Our goal is to keep major updates to a minimum during the beta phase but we will be releasing minor patches and bug fixes throughout.
How will I find out about updates during the beta?
- You will find out about updates to the app in the OrionBeta group chat, as well as through using the app!
What new features are planned for the future?
- Our team has loads of new and exciting features to incorporate into ORION Messenger. Some will launch during the beta test, while others are slated for our commercial launch. These features include:
  - Community pages
  - Ability to ask Polls
  - Voice & Video Calls
  - Badges
  - Loyalty Points
  - Streaming Video presentations
- For more information about upcoming plans, please read our Lite Paper.

You are being given a license for your personal use of the beta software.
Please do not share any ORION Messenger content, screenshots, brand, logo, etc. on social media or anywhere else.
Also, don't post anything illegal, obscene or that you wouldn't want to live on the internet forever!
Since this is a beta product, the software is provided “as is” and we disclaim all warranties with respect to the use and functionality of the software.